You might think ordering contact lenses online from any vendor is the easiest option, but there’s a better way to get both convenience and professional care.
Did you know that we have an online store for ordering your contact lenses?
Ordering contact lenses through your optometrist is a direct way to protect your eye health while getting a comfortable, accurate fit. Your optometrist’s office experience helps ensure that you get comfortable, safe contacts that accurately correct your vision.
The Difference Between a Glasses & a Contact Lens Prescription
A prescription for glasses isn’t the same as a prescription for contact lenses. A contact lens sits directly on the surface of your eye (as opposed to 12mm in front like glasses), so it needs different measurements to give you clear and comfortable vision. This is why you can’t use your glasses prescription to order contacts.
Why You Need a Specific Contact Lens Prescription
A contact lens prescription includes details that aren’t on a glasses prescription, like the base curve and diameter of the lens. These measurements help the lens properly fit the shape of your eye.
How Optometrists Determine Your Contact Prescription
An optometrist performs a contact lens exam and fitting in addition to a regular eye exam. They measure the surface of your eye to find the right size and shape for your lenses. They also check how the lens moves and sits on your eye to find the right fit for you.
Get a Professional Fit for Health & Comfort
An improper fit can lead to irritation, discomfort, or other eye health issues. According to Health Canada, there are potential health risks associated with improper contact lens use. Ordering through your optometrist means a professional has checked that your lenses fit your eyes correctly and are suitable for you. This professional oversight is a key part of wearing contact lenses safely.
The Importance of a Contact Lens Fitting
During a fitting, your eye doctor checks your vision with the trial lenses on. They also evaluate your eye’s response to the lens material to make sure it’s a healthy match. This step is key to your long-term comfort and eye health.
Avoid Discomfort From a Poor Fit
Symptoms of a poorly fitted contact lens can include:
- Redness or irritation
- A feeling that something is in your eye
- Blurry vision
- Headaches
- Eye strain
Receive Personalized Advice & Lens Options
There are many types of contact lenses available today, from daily disposables to lenses for astigmatism to multifocal lenses. Your optometrist can explain the options and recommend a lens that suits your eyes and your day-to-day activities. The goal is to find a solution that works for your vision and your life.
Find the Right Lens for Your Lifestyle
Your eye doctor can guide you toward the right choice. They consider your work, hobbies, and vision needs to suggest a suitable option. Whether you need lenses for long hours at a computer or for playing sports, there’s likely a lens designed for your situation.
Access Different Lens Materials & Technologies
Your optometrist has access to a wide range of products from many different manufacturers. They can introduce you to newer lens technologies and various contact lens brands that may offer more breathability or moisture for your eyes. This helps you get a comfortable and modern solution.
The Value of Ongoing Support & Care
When you order from your optometrist, you build a relationship with a team that knows your eye health history. They can provide follow-up care and support whenever you need it. This personal connection makes a real difference in your overall eye care experience.
Quick Help for Torn or Lost Lenses
If you rip or lose a lens, your local optometrist’s office can often provide a trial lens to help you right away. This is a level of immediate support that online-only sellers typically can’t offer. You can get back to seeing clearly without a long wait.

Regular Check-ups With Your Eye Doctors in Whitby
Your vision can change over time, so regular check-ups are important. Your optometrist can monitor your eye health and update your prescription as needed. We encourage you to book an appointment to ensure your prescription is current.
How You Can Now Buy Contact Lenses Online through our store OTTO
You can get the convenience of online ordering with the trust of professional oversight. Our online store through OTTO lets you re-order the lenses your optometrist has fitted for you. It’s a simple way to stay on top of your contact lens supply.
The Convenience of Online Orders & Optometrist Oversight
Once your prescription is confirmed, you can order your contact lenses online and have them shipped directly to you. This combines the ease of online shopping with the care of your eye doctor.
How the Process Works
- Have a contact lens exam & fitting with your optometrist.
- Receive your specific contact lens prescription.
- Use our online portal to order the exact lenses prescribed for you.
Understand Your Purchase & Maximize Your Benefits
Your optometrist’s office can help you make sense of your purchase. They can assist with everything from using your insurance benefits to understanding the true value of what you’re buying. This guidance can make the process much smoother.
Use Your Vision Insurance
The team at your optometrist’s office can help you with the details of your vision insurance plan. They can often direct-bill your provider to save you the paperwork. This helps you use your benefits for your contact lens supply.
Focus on Total Value, Not Just the Price
Ordering with an optometrist includes more than just the lenses; it includes the professional fitting and follow-up care. You also get the confidence that you’re wearing lenses that are right for your eyes. That total value is an important part of your eye health. Your vision is important, and the right contact lenses can make a world of difference in your daily life. At Whitby Family Eye Care, we’re here to help you find a comfortable and healthy solution. Contact our team to request an appointment and learn more about our convenient online ordering.